Support
We accept returns and exchanges for new, unused items in their original packaging within 30 days of delivery. Once approved, refunds are issued to the original payment method. This policy applies to U.S. orders only.
Yes, consultations are free. This service includes product suggestions, layout ideas, and design inspiration, giving customers expert guidance before purchasing at no extra cost.
Orders placed on the OZARKE Global website ship from Texas, USA, while orders placed on the OZARKE Canada website ship from California, USA.
Yes, we ship internationally. Orders are processed and delivered on business days, Monday through Friday (excluding weekends and holidays). Please note that we are not responsible for duties or taxes. Since customs policies vary by country, we recommend contacting your local customs office for more information.
Free Worldwide Shipping
Everyone deserves access to high-quality home decor products, and our free shipping offer is just one way that we strive to make that a reality for as many people as possible.
World Class Customer Service
Connect with us whenever, however. Whether you prefer to speak with someone over the phone, chat with a live representative, or via email, we’re here to help.
Easy Returns & Exchanges
We want you to love our products, but sometimes things just don’t work out. We get it. Our customer care team will always go above and beyond to make it right for you.
